FAQ
  1. What products/services do you offer?

    We offer a wide range of high-quality products/services designed to meet your needs. Please check our website or catalog for full details.

  2. How can I place an order?

    You can place an order through

    • Our website
    • WhatsApp / social media

    select your product and follow the checkout steps.

  3. What payment methods do you accept?

    We accept:

    • Bank transfer
    • Cash on delivery (COD)
    • Online payments (cards/mobile wallets)
  4. Do you deliver island-wide?

    Yes, we deliver all across Sri Lanka.

  5. How long does delivery take?

    Delivery usually takes 1-2 days within major cities,3-5 days for other areas

  6. What are the delivery charges?

    Delivery charges depend on your location and will be confirmed when you place the order.

  7. Can I track my order?

    Yes, once your order is shipped, we will provide tracking details.

  8. What is your return/exchange policy?

    We accept returns or exchanges if:

    • The item is damaged
    • The wrong item was sent

    Please contact us within 2-3 days of receiving your order.

  9. Do you offer refunds?

    Refunds are available for eligible returns and will be processed within a few business days.

  10. How can I contact customer support?

    You can contact us via:

    • Phone
    • WhatsApp
    • Email
    • Social media
  11. Do you offer discounts or promotions?

    Yes! Follow us on social media to stay updated on offers and special deals.

  12. Are your products authentic?

    Yes, we guarantee 100% genuine and high-quality products.